IT teams are increasingly being measured by their ability to drive the business forward.
At the same time, the complexity of ensuring that your IT environment delivers 24⁄7 has never been greater.
Nuago’s managed services model delivers a tailored solution to meet your organisation’s technology support needs as they evolve.
Choose and change the support you require
From simple monitoring & escalation services, onto a co-managed solution deployed with your IT team, through to a complete end-to-end technology partnership, Nuago’s flexible approach means we’re ready to adapt as your priorities change.
Our managed services at a glance…
Australia-wide service delivery
Supporting all sizes of organisations
Diverse sectors, public and private
Focus on technology leadership
Comprehensive support
Remote Service Desk
End User Device Management
Network Management
Backups & Data Security
Server Management
Cloud Management
Technology Leadership
Live Reporting/Dashboards
Proactive Maintenance
System Monitoring
Reactive Support
Proactive, professional
Choose Nuago as your managed services partner and you’ll benefit from an “always-on” monitoring of your IT environment provided by our experienced team.
Proactive Management
We manage and monitor your systems to identify and minimise disruptions
Peace of mind
We’re always here when you need us – our rostering ensures we deliver consistent cover
Optimised capability
Our large, experienced team can manage the most complex IT environments
Predicable costs
No hidden fees – there's a monthly price that covers your support requirements
Increased productivity
Our extended support hours mean less downtime and productivity loss for you
Free up internal resources
Allow your in-house team to focus on how technology can deliver more
Enhanced data resilience
Boost confidence in your compliance, data security and resilience capability
Technology leadership
Our experts can advise and lead your business to transform your technology
Your journey with Nuago
A partnership with Nuago managed services includes the following elements…
Discovery
We’ll learn about your business, understand your processes, and review the IT that underpins your operations
Findings & Strategy
We'll present our discovery findings and set out our roadmap for your future IT success
Implementation
We'll deploy our world-class toolset alongside our process documentation and staff enablement
Continuous Improvement
We’ll optimise our service to exceed your expectations and maximise business benefits
True Partnership
We’ll provide the best IT advice, guidance, products and services so your business can reach its full potential