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Your go-to IT support partner

Innovative managed
services solutions

IT teams are increasingly being measured by their ability to drive the business forward. 

At the same time, the complexity of ensuring that your IT environment delivers 247 has never been greater. 

Nuago’s managed services model delivers a tailored solution to meet your organisation’s technology support needs as they evolve.

Choose and change the support you require

From simple monitoring & escalation services, onto a co-managed solution deployed with your IT team, through to a complete end-to-end technology partnership, Nuago’s flexible approach means we’re ready to adapt as your priorities change.

Our managed
services at a glance…

  • Australia-wide service delivery
  • Supporting all sizes of organisations
  • Diverse sectors, public and private
  • Focus on technology leadership

Comprehensive support

  • Remote Service Desk

  • End User Device Management

  • Network Management

  • Backups & Data Security

  • Server Management

  • Cloud Management

  • Technology Leadership

  • Live Reporting/Dashboards

  • Proactive Maintenance

  • System

  • Reactive

Proactive, professional

Choose Nuago as your managed services partner and you’ll benefit from an always-on” monitoring of your IT environment provided by our experienced team.

  • Proactive Management

    We manage and monitor your systems to identify and minimise disruptions

  • Peace of mind

    We’re always here when you need us – our rostering ensures we deliver consistent cover

  • Optimised capability

    Our large, experienced team can manage the most complex IT environments

  • Predicable costs

    No hidden fees – there's a monthly price that covers your support requirements

  • Increased productivity

    Our extended support hours mean less downtime and productivity loss for you

  • Free up internal resources

    Allow your in-house team to focus on how technology can deliver more

  • Enhanced data resilience

    Boost confidence in your compliance, data security and resilience capability

  • Technology leadership

    Our experts can advise and lead your business to transform your technology

Your journey with Nuago

A partnership with Nuago managed services includes the following elements…

  • Discovery

    We’ll learn about your business, understand your processes, and review the IT that underpins your operations

  • Findings & Strategy

    We'll present our discovery findings and set out our roadmap for your future IT success

  • Implementation

    We'll deploy our world-class toolset alongside our process documentation and staff enablement

  • Continuous Improvement

    We’ll optimise our service to exceed your expectations and maximise business benefits

  • True Partnership

    We’ll provide the best IT advice, guidance, products and services so your business can reach its full potential


"Our relationship with Nuago has solved our challenging technology needs. The team’s extensive experience and professional approach guided us through a period of significant change to our IT infrastructure. We’d highly recommend Nuago as your IT partner."

Finola Dwyer, General Manager

Land Services SA

"Nuago helped us migrate desktop, network, email and telephony services from the State Government to Land Services SA for the state’s land title and valuation services. They delivered the transition successfully and well within time estimates. Nuago is responsive, responsible and flexible — we look forward to continuing our partnership with them."

John‑Paul Cowling, Business Transformation Director