Adam Nye, Infrastructure Team Leader
“The recent experience with Lenovo and Nuago has made us feel like an extremely important customer. It is clear to us that both Lenovo and Nuago understand the criticality of the work we do here at SAHMRI, and the impact issues like this can have on our business. Both Lenovo and Nuago have behaved exceptionally professionally throughout the whole process, and after 15+ years working with vendors (from a customer’s perspective), I can honestly say I don't remember another support channel working as hard to resolve customer issues, especially one that has been as technically challenging as this (basically, a modification of firmware - not a trivial task!). Lenovo and Nuago have certainly shown themselves to be different!”
Finola Dwyer, General Manager
"The Nuago teams extensive experience and professional approach ensured we felt very confident throughout a period of significant change with our IT infrastructure. Perks would highly recommend Nuago as a true partner in the delivery of your IT requirements."
Bradley Brazil, ICT Coordinator
"Nuago’s strengths are their approach to communication and accessibility to staff at all levels. This allows us to speak to the right person to resolve issues as they arise."
James Roberts, Manager Business Systems & Solutions
"The team have no-nonsense approach to getting the job done and getting it right the first time. I like that I can pick up the phone and have someone in the office the next day getting immediate results. My IT team tell me they love working with the Nuago techs as they are extremely knowledgeable and diligent, but also respectful and a lot of fun to have in the office."
Peter Buckley, Head of Strategy & Innovation
"Peoplecare engaged Nuago as our mobile app hosting and support partner in 2016. We were impressed with their attention to detail, open and honest communication and technically savvy professionals within their organisation. Nuago have gone to great lengths to understand Peoplecare’s business and strategic requirements and commitment to develop their capacity as we continue to expand our membership base."
Angela Robins, Director – Business Services
"Given the nature of our business our IT systems are critical and it is nice to know that when there is a problem that we get support and it gets fixed as soon as possible. Even on long weekends!"
Andrew Larner, Director of ICT
"A trustworthy business relationship that enables us to be comfortable with the solutions being provided and knowing they will be there for us in our times of most need."
Jason Cullen, IT Manager
"Nuago have a great understanding of our business needs and frequently go above and beyond to provide us with an exceptional level of customer service and support. We have no hesitation in highly recommending Nuago for all your business IT consulting and service needs and look forward to continuing our strong partnership with them."